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CUSTOMERS RELATIONSHIP MANAGEMENT []

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Control Number	120308
Library	Central library
Signature	ER 000806
Title	Customer loyalty in third party logistics relationships [Edocument] : findings from studies in Germany and the USA
Main author	Cahill, David L.
Publisher	Heidelberg : Physica-Verlag, 2007
Description	315 pagina's : illustraties
Series	Contributions to Management Science
ISBN	9783790819038
Notes	Met bijl..- Met lit. opg.
Subjects (Dut.)	MARKETING MANAGEMENT; KLANTGERICHT; KLANTBEHOUD; KLANTTEVREDENHEID; KLANTENSERVICE; DUITSLAND; VERENIGDE STATEN VAN AMERIKA
Subjects (Eng.)	CUSTOMER CARE; CUSTOMER SATISFACTION; CUSTOMERS RELATIONSHIP MANAGEMENT

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